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Title:  Receptionist


Paignton, South West, GB, TQ4 5XW

Department:  Care (Administrative Staff)
Operation:  Sanctuary Retirement Living
Requisition Number:  41877


Whitley Court, Hayes Road, Paignton

£8.03 per hour

37.5 hours per week - to include occasional evenings and weekend working


We are seeking a Receptionist to make a real difference to the lives of our residents. Located in the centre of the English Riviera, Whitley Court offers a selection of independent living apartments for rent with a range of on-site services and facilities and is designed to offer comfort and peace of mind. Residents receive support with their everyday needs and they are encouraged to build their confidence, develop their skills and increase their independence.

Read more about Whitley Court here

The role of Receptionist will include:

  • Welcoming and directing clients, guests, contractors and staff members
  • Being a first point of call to receive and direct all customer and resident queries
  • Liaising closely with other members of staff
  • Supporting the maintenance of effective filing systems, database records and processes including coordinating bedroom allocations
  • Ensuring the Health and Safety of the residents and security of building

Skills and Experiences:

  • Previous experience within a similar role is desirable
  • The ability to work independently, using your own initiative.  A high level of attention to detail is essential
  • Experience using computerised booking systems and phone systems would be advantageous
  • Knowledge of Microsoft Office systems such as Word, Excel and Outlook
  • Excellent communication and customer care skills
  • The ability to stay calm and constructive in emergencies

Why work for us?

Sanctuary Retirement Living services provide comfort, independence and peace of mind. Residents live independently, safe in the knowledge that support is available should they need it. Residents live on-site with communal facilities creating an environment where they can enjoy healthy, active and independent lifestyles in their later years.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with matching contributions from Sanctuary up to set limits
  • At least 28 days paid holiday (including public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work schemes
  • A wide range of learning and development opportunities

Read the full job profile here

Closing Date: 11 December 2018

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Retirement Living is a trading name of Sanctuary Housing Association, an exempt charity.


Job Segment: Receptionist, Administrative, Customer Service

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