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Title:  Deputy Accommodation Manager


Manchester, North West, GB, M15 6GQ

Department:  Student Services
Operation:  Sanctuary Students
Requisition Number:  180263

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.


Deputy Accommodation Manager


Denmark Road, Manchester


£25,920 - £27,284 per year


35 hours per week


We are looking for a Deputy Accommodation Manager to join our Accommodation Management team based in Manchester. Your role as a Deputy Accommodation Manager will include managing the maintenance and caretaking team of 3. You will be site based and may need to occasionally cover other sites as required. This role will include some lone working.


The role of Deputy Accommodation Manager will include:

  • General admin including answering emails, logging parcels and answering phone calls
  • Conduct viewings of vacant accommodation
  • Assist with the management of and support staff and customers in resolving difficult problems, anti social behaviour and complaints, ensuring customers are kept informed
  • Manage the recruitment, performance and development of staff to ensure the required skills are available to fulfil contract and service specifications in line with customer expectations and business and company policies and procedures


Skills and experiences:

  • Previous experience in a similar role
  • Some experience of working in in the student accommodation, hotel, hospitality or property sector
  • Proven experience of working to deadlines and prioritising workloads
  • Some experience of staff management within a customer facing environment
  • Proficient user of Microsoft packages including Excel, Word, Outlook and Teams


Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland.  We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • £25,920 per annum (rising to £27,284 per annum after 12 months, subject to satisfactory performance)


To view the full job profile click here


Closing Date: 26 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’.


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

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