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Title:  Deputy Local Service Manager


Leicester, West Midlands, GB, LE3 6UJ

Department:  Care (Management)
Operation:  Sanctuary Supported Living
Requisition Number:  132584

Deputy Local Service Manager


Skelton Court, Leicester


£24,839 - £26,146


37.5 hours per week – to include early and late shifts



We have a rewarding opportunity for a Deputy Local Service Manager to join our management team at Skelton Court.  Located in a quiet, residential area on the outskirts of Leicester, Skelton Court is a residential care home providing expert care and support for 15 adults aged 18 or over who have a range of learning disabilities and complex or high needs, including dementia.


If you want to make a positive impact on people’s lives, this is a great opportunity to come and work within a friendly, hardworking and resident-focused team.


Read more about Skelton Court here


The role of Deputy Local Service Manager will include:

  • Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
  • Promoting best practice to ensure quality services are carried out by staff
  • Ensuring effective support systems are in place and that we operate in a fully compliant way
  • Ensuring the quality of support plans best meet our customers’ needs
  • A good understanding of health and safety
  • Supporting Local Service Manager in developing and maintaining relationships with clients and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners


Skills and experiences:

  • Proven management or supervisory experience gained within a social care environment is essential
  • Compassionate, caring and hard working with a hands on approach to care management
  • Strong communication skills, both written and verbal, and the ability to remain calm under pressure
  • An understanding of CQC standards and putting them into practice
  • NVQ Level 3 in Health and Social Care


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • £24,839 per annum rising to £26,146 after 12 months, subject to satisfactory performance.


We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here


Read the full job profile here


Closing Date: 07 November 2021


To carry out this role in line with the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 you will be required to be fully vaccinated against Covid 19 by 11th November 2021, unless you are medically exempt. You will be required to provide evidence of vaccination or exemption as part of the recruitment process.


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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