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Title:  Night Concierge

Location: 

Hunstanton, East Anglia, GB, PE36 5BP

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  157483

 

Night Concierge

 

Park Road, Hunstanton

 

£21,399 per annum

 

42 hours per week on a 4 night on, 4 night off rolling rota

 

 

If you are a friendly, dedicated, person looking for a role that offers flexibility then this may be the perfect opportunity for you!

 

We are seeking a resilient, empathetic and empowering Night Concierge to join our team at Park Road where we provide client centred support to people experiencing, or at risk of, homelessness.  At Sanctuary Supported Living, we are passionate about supporting people to live as independently as possible and to lead fulfilling lives.

 

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all. Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

 

The role of Night Concierge will include:

  • Being a first point of call to receive and direct all customer and resident queries
  • Developing good relationships with clients, helping them develop life skills
  • Handling occasional emergency/challenging situations
  • Some health and safety responsibilities e.g. fire safety checks
  • Ensuring the security of the service is maintained
  • Writing and updating client notes 
  • May include some lone working at night

 

Skills and experiences:

  • A passion and commitment for working in a support role
  • Experience of working with vulnerable adults, people with mental health need or substance misuse would be advantageous
  • A positive, can-do attitude with a willingness to undertake a variety of tasks
  • Ability and confidence to lone work using your own initiative, and as part of a team
  • Ability to hit the ground running and work under challenging circumstances
  • Good communication skills
  • Ability to use IT systems confidently

 

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

 

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.

 

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • £21,399 per annum based on 42 hours.  The full time equivalent for this role is £19,106 based on 37.5 hours

 

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

 

Read the full job profile here

 

Closing Date: 30 June 2022

 

 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

 

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

 

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


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