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Title:  Specialist Project Worker - Young People Services


Haverhill, East Anglia, GB, CB9 8EE

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  183842



Specialist Project Worker – Young People Services


Haverhill and Sudbury Team




37.5 hours per week – various shift pattern to include some occasional weekend working



Are you looking for an exciting and varied role where no two days are the same? Are you passionate about supporting people?


If this sounds like you then we may have your perfect opportunity!


Sanctuary Supported Living is the largest provider of housing related support to single homeless people in Suffolk.  The aim of our services is to ensure our clients achieve their own goals and aspirations through the support and encouragement of our staff and focusing on delivering excellent quality.


The primary focus of our services is to support clients in a range of areas including, finding employment, recovery from addiction and building stability through a range of social activities.  A successful outcome is achieved when our customers can move on to suitable long-term accommodation appropriate to their needs.


We are seeking a resilient, empathetic and empowering Specialist Project Worker to join our team in Sudbury and Haverhill. The primary base for this position will be in Haverhill, with some expected travel and cover at Sudbury.


Across Sudbury and Haverhill, we provide support to 47 individuals who are experiencing, or at risk of, homelessness.


You will be closely supporting the Local Service Manager; to play a vital role in the delivery of a high-quality service that meets with all legislative and organisational requirements. 


As we take a client centred approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to form positive working relationships with people from varied backgrounds.


Read more about Sudbury Young People Services here


The role of Specialist Project Worker will include:

  • Supporting the Local Service Manager in building and developing effective teams and services for our customers
  • In conjunction with the Local Service Manager, supporting to manage a number of staff, recruiting new staff, developing and training staff, and devising effective and well-run staff rotas
  • Supporting the scheme Project Workers with any more complex customers to ensure their goals and aspirations are being met
  • Helping clients to maximise their income, budget, pay their rent and engage with work and training with the overall goal of the individual having increased independence for when they move on from our services
  • Ensuring the quality of electronic support and risk management plans, best meet our customers’ needs
  • Supporting the Local Service Manager in effectively managing the void process on any empty properties and also in effectively managing the rent accounts and any arrears with the support of the central income team
  • Supporting the Local Service Manager in developing and maintaining relationships with clients and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners


Skills and experiences:

  • Ability to solve problems effectively and work as part of a team
  • Compassionate, understanding, and hard working with a hands-on approach to help achieve supportive outcomes
  • Experience working with vulnerable adults, people with mental health needs or substance misuse
  • Experience in support planning, risk assessment and safeguarding
  • A good understanding of health and safety
  • Previous experience working under challenging circumstances
  • Experience of working in a person-centred way, supporting service users to maximise opportunities for personal development
  • Good written English and strong communication skills
  • Ability to use IT systems confidently
  • Travel is a requirement of the role, therefore a full valid driving licence is essential


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • £24,192 per annum


We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here  


Read the full job profile here


Closing Date: 5 July 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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