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Title:  Bank Project Worker


Grays, South East, GB, RM17 6DZ

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  96807


Bank Project Worker


William Street, Grays


£10.26 per hour (rising to £10.58 after 12 months, subject to satisfactory performance)


Hours as and when required - to cover outreach shifts which are between 5.30am to 8.30am and 10pm to 1am



Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.


We are seeking an experienced Bank Project Worker to make a real difference to the lives of our clients. Basildon Outreach Service supports rough sleepers who have no fixed abode. Working closely with Basildon Council, we aim to work with individuals to improve their confidence and living skills, with a view to them moving on to suitable next stage accommodation.


You will be required to complete out of hours checks throughout the Borough for referrals that are identified via streetlink. The times of these visits will fluctuate between 5.30am – 8.30am and 10pm to 1am.  The remainder of the hours will be split during the day. By liaising with our clients, you will them to source appropriate accommodation and improve their opportunities to sustain a home in the future.


If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.


Read more about William Street here


The role of Bank Project Worker will include:

  • Regular key working and support planning to ensure that the relevant support is provided to encourage our clients to maximise their own potential and level of independence
  • Providing intensive support to rough sleepers to support them in breaking the cycle of homelessness permanently
  • Encouraging social inclusion and helping clients to build their confidence, resilience and self-esteem
  • Drawing up and maintaining relevant written records
  • Assisting clients in resolving or preventing housing debts
  • Providing assistance to claim and manage housing benefits and offering advice in relation to fulfilling tenancy conditions
  • Maintaining close coordination with Basildon Council to ensure that any homelessness duties are met
  • Working with statutory and non-statutory agencies on behalf of the clients, actively encouraging choice and involvement, or acting as an advocate when required


Skills and experiences:

  • A proven track record of working with vulnerable people or homelessness
  • Experience working with individuals to draw up personalised support plans
  • A sound knowledge of housing management including voids and arrears management, and an understanding of occupancy agreements
  • Knowledge of working with partner agencies and liaising with social care
  • The ability to work on your own initiative as you will be required to source innovative solutions to problems, allowing clients’ independence to be enhanced
  • Basic knowledge of Microsoft Word and Excel or similar


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities


We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here 


Read the full job profile here


Closing Date: 26 January 2021


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary






Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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