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Title:  Bank Domestic Assistant


Felixstowe, East Anglia, GB, IP11 7HF

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  180403


Bank Domestic Assistant


Montague Road Nursing Home, Felixstowe




Hours as and when required, to include weekends



Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.


Montague Road provides personalised care and support to 24 people with mental health needs and/or dementia. Rated as ‘Outstanding’ by the CQC, Montague Road Nursing Home is also very proud to have an award in the Suffolk Care Awards ‘Excellent Support Services’ category.


We have a new opportunity for a dedicated, kind and patient Bank Domestic Assistant to provide a high quality, personalized, domestic service to our residents meeting their requirements and ensuring a safe environment is maintained.


We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression.


Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.


If you are looking for a role where you can make a difference to the lives of others, this is a rewarding opportunity to work within an established and experienced team.


Read more about Montague Road Nursing Home here


The role of Bank Domestic Assistant will include:

  • Providing a personalised cleaning service to customers, fulfilling housekeeping and domestic tasks to meet with customer needs
  • Ensuring a clean, comfortable and safe environment is maintained in the communal and service areas
  • Having responsibility for the daily use of housekeeping equipment
  • Monitoring of stock levels and reordering of supplies


Skills and experiences:

  • Experience of undertaking general housekeeping or domestic duties would be desirable, but not essential
  • Experience in understanding verbal and written instructions and undertaking requested duties
  • NVQ2 in Hospitality and Catering, or willing to work towards
  • An approachable, caring and compassionate attitude is essential
  • Enthusiastic and flexible with a strong “can-do” attitude
  • The ability to demonstrate a competent level of numeracy and literacy


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities
  • £9.60 per hour


We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here


Read the full job profile here


Closing Date: 29 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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