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Title:  Receptionist


Dundee, Scotland, GB, DD2 1NN

Department:  Student Services
Operation:  Sanctuary Students
Requisition Number:  49901

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.




West Park Conference Centre, Perth Road, Dundee DD2 1NN


£17,930 per annum


40 hours per week



Why work for us?

West Park is a major conference, leisure and special events venue within Tayside boasting a 300+ bedroom and conference facility. Delivering conferences and events for over 25 years, we have established a reputation for excellence.


We are currently looking for a well presented individual with a great attitude towards customer service to join our team as a Receptionist.


The role of Receptionist will include –

  • Welcoming and directing clients, guests, contractors and staff members
  • Receiving and directing calls
  • Receiving payments for bookings, sending invoices and emailing client lists
  • Dealing with all customer queries
  • Preparing signage, menus and booking sheets for customers and staff
  • Supporting the maintenance of effective filing systems, database records and processes including coordinating bedroom allocations
  • Working closely with the sales team, providing input into projects and sales
  • During the summer months you will be part of an efficient accommodation reception team handling accommodation bookings online and over the telephone. Processing payments and checking guests in and out on a daily basis.


Skills and experiences -

  • Previous experience within a similar role is desirable
  • The ability to work independently and on your own initiative, with a high level of attention to detail is essential
  • Experience using computerised booking systems and phone systems would be advantageous
  • Knowledge of Microsoft Office systems such as Word, Excel and Outlook
  • Good communication and customer care skills


Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with employer contributions from Sanctuary,
  • 28 days paid holiday, rising to 33 days after 5 years service (including public holidays)
  • Life assurance
  • Health & well-being plans
  • Discounted products & services
  • Personal advice and counselling
  • Family-friendly arrangements
  • Tax efficient savings through our Cycle to Work scheme
  • Learning and development opportunities


To view the full job profile click here


Closing Date: 2 September 2019


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’.

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Segment: Receptionist, Administrative, Customer Service

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