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Title:  Bank Night Concierge

Location: 

Cleveland, North East, GB, TS20 2AH

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  173522

 

Bank Night Concierge

 

Norton Road, Stockton-on-Tees

 

£9.80

 

Hours as and when required

 

 

Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.

 

We are seeking an experienced Bank Night Concierge to join our team based at Norton Road, Stockton-on-Tees.  Norton Road comprises two buildings: one with six two-bedroom flats, and one with five one-bedroom flats, 7 studio flats and a crash pad. We provide supported housing for young people and adults aged 16 and over, who are homeless or at risk of homelessness.

 

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression.

 

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

 

If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.

 

Read more about Norton Road here

 

The role of Bank Night Concierge will include:

  • Being a first point of call to receive and direct all customer and client queries
  • Developing good relationships with clients, helping them develop life skills
  • Handling occasional emergency/challenging situations with the occasional need for personal care
  • Going above and beyond to ensure an excellent service is provided to our clients
  • Some health and safety responsibilities e.g. fire safety checks
  • Ensuring the security of the service is maintained
  • Writing and updating client notes  

 

Skills and experiences:

  • Previous experience within a similar role, completing similar tasks, is essential
  • Demonstratable knowledge of Health and Safety legislation and its application
  • Experience of working with vulnerable adults, people with mental health needs or substance misuse would be advantageous
  • Ability and confidence to lone work using your own initiative, and as part of a team
  • Ability to hit the ground running and work under challenging circumstances
  • Good communication skills both written and verbal
  • Ability to use IT systems confidently

 

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

 

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

 

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities
  • £9.80 per hour

 

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

 

Read the full job profile here

 

Closing Date: 29 August 2022

 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

 

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

 

 

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


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