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Title:  Regional Business Assistant - Temporary position for up to 7 months


Chelmsford, South East, GB, CM1 4UF

Department:  Care (Administrative Staff)
Operation:  Sanctuary Supported Living
Requisition Number:  49600


Regional Business Assistant - Temporary position for up to 7 months 


Nickleby Road, Chelmsford


£9.83 per hour


16 hours per week 



We are seeking a Regional Business Assistant based at our Nickleby Road scheme in Chelmsford. Nickleby Road provides support for adults with learning disabilities, through short-term accommodation and support to help build independent living skills. You will use your excellent customer support and administrative skills while working with colleagues to achieve the best outcome for our clients. If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.


Read more about Nickleby Road here


The role of Regional Business Assistant will include:

  • Ensuring that accurate and timely information is collected, collated and presented to continuously meet and exceed regulatory requirements
  • Using/learning SAP for creating purchase orders and recording rent figures
  • Assisting with Coldharbour, a system which records residents’ details, produces invoices and calculates staff rotas and pay
  • Building relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
  • Contributing as required to programmes and projects

Skills and experiences:

  • Proven experience of providing effective administration support within a customer service environment
  • Focused on delivering exceptional customer service including having an approachable, caring and compassionate attitude
  • Strong attention to detail and the ability to work well under pressure using your own initiative
  • Proven experience of using Microsoft Word and Excel (or similar) is required
  • Good organisational skills enabling you to prioritise your workload

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • 25 days annual leave, rising to 30 days after 5 years (plus public holidays) – pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work schemes
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

Read the full job profile here


Closing Date: 20 October 2019


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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