Share this Job

Title:  General Assistant


Cambridge, East Anglia, GB, CB2 0SQ

Department:  Student Services
Operation:  Sanctuary Students
Requisition Number:  129542

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.


General Assistant


Addenbrookes, Cambridge


£20,534 per annum inclusive of policy allowance (rising to £21,615 per annum inclusive of policy allowance after 12 months, subject to satisfactory performance)


40 hours per week


As a General Assistant you will be responsible for providing a high quality cleaning and domestic service in the onsite accommodation for our customers at Addenbrooke’s Hospital. Your duties will be cleaning communal areas and void properties as well as weekly service cleaning of occupied properties. Joining a team of 20 you will also provide a housekeeping and bed making function, within on-call, patient and relative accommodation. We are looking for someone with experience in cleaning and can use their own initiative to deliver a high quality cleaning service.


The role of General Assistant will include:

  • Providing high quality cleaning services for bedrooms, kitchens, pathways and communal areas
  • Identifying and reporting any hazards and faults to ensure a safe environment is maintained
  • Organising stores on site and carrying out checks of equipment, replacing when necessary
  • Any other general tasks as required by management


Skills and experiences:

  • Previous cleaning or housekeeping experience
  • Ability to work to deadlines, prioritise workloads and work on own initiative
  • Previous experience of working to deadlines and prioritising workloads
  • Experience of understanding simple verbal and written instructions and undertaking duties as requested
  • Excellent customer service and communication skills


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary Group employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. 


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme


Role salary is £18,724 with an additional policy allowance of £1,810 per annum (rising to £19,709 with an additional policy allowance of £1,905 per annum after 12 months, subject to satisfactory performance)


To view the job profile please click here


Closing Date: 29 September 2021


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Segment: Housekeeping, Healthcare