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Title:  General Assistant


Cambridge, East Anglia, GB, CB2 0SQ

Department:  Student Services
Operation:  Sanctuary Students
Requisition Number:  91262

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.


General Assistant


Addenbrookes, Cambridge


£19,886 per annum inclusive of policy allowance (rising to £20,933 per annum inclusive of policy allowance after 12 months, subject to satisfactory performance)


40 hours per week, 8:00am to 5:00pm



As a General Assistant you will be responsible for providing a high quality cleaning and domestic service in the onsite accommodation for our customers at Addenbrooke’s Hospital. Your duties will be cleaning of communal areas and empty properties as well as weekly service cleaning of occupied properties and a house keeping and bed making function within on-call and patient and relative accommodation.


The role of General Assistant will include:

  • Providing high quality cleaning services for bedrooms, kitchens, pathways and communal areas
  • Identifying and reporting any hazards and faults to ensure a safe environment is maintained
  • Organising stores on site and carrying out checks of equipment, replacing when necessary
  • Any other general tasks as required by management


Skills and experiences:

  • Previous cleaning or housekeeping experience
  • Ability to work on own initiative and with fast changing requirements
  • Previous experience of working to deadlines and prioritising workloads
  • Excellent customer service and communication skills
  • Able to work in a team and help colleagues as and when required


Why work for us?

Sanctuary Students and Sanctuary Addenbrookes manage accommodation for over 11,500 students and key workers across England and Scotland.  We work in partnership with Universities and hospital trusts to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students and key workers across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. In Cambridge we manage key worker, student and on call accommodation for Addenbrookes Hospital staff as well as hostel accommodation for relatives and patients.


Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and wellbeing plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • Role salary is £18,132 with an additional policy allowance of £1,753 per annum (rising to £19,087 with an additional policy allowance of £1,845 per annum after 12 months, subject to satisfactory performance)


To view the full job profile click here


Closing Date: 10 December 2020


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’.


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

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