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Title:  Neighbourhood Assistant


Bodicote, South East, GB, OX15 4AA

Department:  Housing Services
Operation:  Sanctuary Housing
Requisition Number:  43714

Sanctuary Housing Services manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Neighbourhood Assistant – Part Time

Bodicote House, Banbury

£12,762 per annum (rising to £14,025 after 12 months service subject to satisfactory performance)

22.5 hours per week


Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

The Neighbourhood teams work with local community groups and organisations to deliver initiatives that benefit residents and the neighbourhoods they live in. We provide support in the form of grants and community development expertise. The Neighbourhood Assistant will work with the Neighbourhood Partnership Manager on a day to day basis and will have regular contact with Neighbourhood Assistants, Managers and the Central Community Investment Team.

The role of Neighbourhood Assistant will include:

  • Managing documentation which may include press releases requiring approval, report returns and information requests
  • Assisting the Neighbourhood teams by ensuring accurate information is prepared and presented to ensure regulatory standards are met
  • Arranging meetings, including sending calendar invites, booking meeting rooms and coordinating follow-up administration to ensure effective organisation and record keeping
  • Communicating with external and internal teams, groups and organisations via email and telephone

Skills and experiences:

  • Previous experience within an administrative or secretarial role
  • Excellent organisational and coordination skills allowing you to meet deadlines
  • Strong communication skills with the ability to build rapport
  • Intermediate working knowledge of Microsoft Packages (Excel, Word and PowerPoint)
  • Occasional travel  will be required, therefore a full, current driving licence and access to a vehicle would be desirable

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching employer contributions from Sanctuary, up to set limits 
  • At least 25 days paid holiday, rising to 30 days after 5 years service (pro rata)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is £21,271 based on 37.5 hours per week

To view the job profile please click here

Closing Date: 19 February 2019

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Segment: Home Care, Healthcare

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