Sanctuary365 has over 30 years’ experience in providing customers with integrated telecare technology and personal pendants which enable them to live more independently in their own homes. Our systems enhance people’s lives, enabling greater independence, quality of life and wellbeing.

Our emergency response service is available 24-hours a day, every day of the year, and our assistive technology package includes installation, monitoring, response and escalation services.  All of the systems used by our clients are linked to our main call centre in Chester and our operations teams work nationally with hubs in Chester, Banbury and Cambridge.

Sanctuary365 is a Platinum TSA (Telecare Services Association) accredited provider, one of only 27 telecare providers in the UK to have this mark of quality.

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • At least 23 days paid holiday (plus bank holidays), rising to 30 days after 5 years’ service
  • Family friendly arrangements, including opportunities for flexible working
  • A pension scheme, with matching contributions from Sanctuary, so you can plan for the future
  • Health and wellbeing plans, including voluntary critical illness scheme
  • Discounts through MyRewards from major retailers and other offers to help your pay go further
  • Tax efficient schemes for you to save on buying a new bike to cycle to work or on a range of childcare services including after school clubs and summer camps
  • 24 hour Employee Assistance Programme providing a free information service and personal counselling if required
  • Life assurance to help provide peace of mind
  • Opportunities to progress with a wide range of learning and development opportunities delivered by our specialist in-house team
  • Enhanced sick pay once you have completed qualifying service
  • Regular meetings with your manager to explore ways to help you develop in your career and ensure you’re getting the training you need.
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Call Handler
Call Handler Chester, North West, GB, CH1 2HQ
Chester, North West, GB, CH1 2HQ Customer Services Sanctuary365
Call Handler - Bank
Call Handler - Bank Chester, North West, GB, CH1 2HQ
Chester, North West, GB, CH1 2HQ Customer Services Sanctuary365